No Returns and No Refunds Policy


Applies to: All purchases made on fusionfxshop.com

All Sales Are Final

Due to the sanitary nature of makeup, adhesives, removers, prosthetics, appliances, molds, and other special effects materials, all sales are final. Fusion FX Shop does not accept returns and does not issue refunds for any reason. By placing an order you agree to this policy.

Non Returnable and Non Refundable Items

All items sold on fusionfxshop.com are classified as final sale.

Color, Finish, and Fit Variations

Screen displays, lighting conditions, and hand crafted processes can create natural variation in color, finish, and fit. These differences do not qualify for return, refund, or exchange.

Order Changes and Cancellations

Orders are sent to fulfillment quickly. We are usually unable to change or cancel an order once it is placed. If you contact us immediately after ordering, we will try to help before processing begins, but we cannot guarantee changes or cancellations.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item

  1. Contact us at fusionfxshop@gmail.com within 48 hours of delivery

  2. Include your order number, a description of the issue, and clear photos of the unopened package, shipping label, inner packing, and the item

After review, we may offer a replacement of the same item or store credit at our discretion. We do not provide refunds. Claims submitted after 48 hours or without required photos will not be approved.

Damage that occurs after use or due to improper storage, heat exposure, or misuse is not covered.

Missing or Lost Packages

If tracking shows delivered but you did not receive the package, please check with the carrier and your delivery location. Fusion FX Shop is not responsible for packages after the carrier marks them picked up.

Shipping Delays

Carrier or customs delays are outside our control and are not grounds for a refund or cancellation.

International Orders

Customs duties, taxes, and fees are the responsibility of the recipient and are not refundable. Some products may be restricted by local regulations; the buyer is responsible for compliance.

Allergy and Sensitivity Notice

Always patch test before full application. Ingredient lists are provided by manufacturers and may change without notice. Discontinue use if irritation occurs. Allergic reactions do not qualify for return, refund, or exchange.

Refused or Unauthorized Returns

Packages returned to us because they were refused, unclaimed, or sent back without written authorization will not receive a refund or reshipment. Reshipment may be offered for an additional shipping fee.

Chargebacks

Initiating a chargeback after accepting this policy may result in account restriction and submission of order records to the payment processor for resolution.

Warranty Disclaimer

Except where required by law, products are provided as is without warranties of any kind. Fusion FX Shop makes no guarantees regarding fitness for a particular purpose.